 |
|
Professional Qualifications
Accomplishments
|
|
Organization/Management
Skills
- Proven responsibility for
successful
revenue
production.
- Well-versed in scheduling
to obtain
maximum use
of resources, meet deadlines and plan for last minute changes.
- Experienced in working in
an environment
that
demands strong attention to detail.
- Adept in making judgment
calls and quick
decisions.
- Extensively knowledgeable
in all aspects
of
business operations and, most importantly,
sales and profits.
- Effective in marketing
and promoting
customer
satisfaction.
- Successful in adapting to
change,
recognizing
the need for change, and in developing and
implementing innovative ideas and programs aimed at increasing
efficiency, and communication
between departments.
- Capable of managing
accounting,
purchasing, and
human resources management simultaneously.
Customer Service
and Employee Relations
- Instrumental in
implementing quality controls for customer service to exceed customer
expectations.
- Excel in maintaining
congenial and ethical relationship with vendors and customers.
- xEffective in giving
detail attention to service and time schedules to promote customer
satisfaction.
- Proven ability to develop
an employee atmosphere that allows and encourages employees to
participate in the decision-making process.
- Experienced in
interdepartmental communication to insure successful interaction, as
well as coordinating work requirements with other departments.
- Able to manage staff to
maintain a pleasant customer and employee environment.
Major
Accomplishments
- Converted many
hand-written accounting systems for clients to computer-generated
reporting and tracking systems, and provided consulting services for
clients.
- Established goals for
employees to achieve. As a result, noticeably increased
employees' desires to attain maximum performance.
- Created new report
plotting historical trends and developed projections for 9 months
out. This allowed us to adjust our staffing, sales and pricing
strategies.
- Supervised the production
activities of a staff of 45 (+/-) workers.
- Resolved on-going
customer problem area and re-established company image with
3rd party brokers.
|
|
|
|
|
| Debby J.
Bilyew ~ [Phone]
620-793-7446
~ [Fax]
877-374-6798 |
|
 |
